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Lasfit New Year Sales!

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Policy

Shipping Policy

Prerequisite Information for Shipping: 
1. Confirm shipping address (matching your PayPal address if using PayPal).
2. The phone number in case the courier company needs to contact you.
3. Your vehicle make/model/year information (If not, maybe cause fitment issue).
4. Make sure your shipping address is a physical address, we DO NOT ship to P.O. box.
Please note: we could not offer International shipping service at this moment.

Handling Time: 
Once your order is confirmed please allow us up to 2 business days for packing and shipping.

Shipping Time:
Standard USPS shipping days
US Domestic: 1-7 business days

Warranty Policy

If you get any warranty-related trouble with Lasfit brand, you could contact Lasfit directly for professional and quick support, we'll help you solve the issue for 100% sure! We also take care of all quality-related issues with a replacement or full refund including any return shipping costs.
The products purchased from one of our retailers, we do not provide support related to after-sales. Please contact the retailer directly for specific guidance on their warranty process. 
Unauthorized reselling of Lasfit products is strictly prohibited and we can't honor the warranty if purchasing from the unauthorized reseller.

Product Warranty Policy
Lasfit LS series LED products would contain 2 years hassle free warranty. But for the others, they are 1 year hassle free warranty only. Please make sure of all your order-related items are under the warranty. The warranty begins from the date of your original purchase. It won’t be renewed after a replacement has been provided.

Claim The Warranty
Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.
If you believe the item is defective and still under warranty, please submit a return or exchange request on the product’s support page, or contact us by email message with as much detail as possible to get faster and better support.
Please notes:
1) Any request for the warranty, please provide the order number and purchase pattern. If the product was a gift, you may ask the giver for a copy of the receipt or claim the warranty on your behalf.
2) Any provided shipping labels must be used within 10 days of purchase.
3) Our warranty will NOT cover installation service, labor cost, diagnostics tracking service or any other expense unrelated to the products itself.

Return/Refund Policy

When you purchase LED products from Lasfit official site, you agree to our policy about returns, exchanges, and refunds as outlined below: Lasfit LED products have 45 days return/money back guarantee. We do not provide return label for the products not related to warranty including order the wrong bulb by accident by personally.

Process Return and Refund
Step 1: Return Authorization: please contact us for the return address and provide your order number and purchase pattern before returning the order. We will email you an address that you can send back to us with the items you don't want or need.

Step 2: Tracking Number: email back to Lasfit by telling our tracking number so that we can track the order and process the refund faster but if not, the process will be delayed or even you could not get your refund because of the uncheckable information from the returned parcel.

Step 3: Refund or Exchange: the full money/difference will be refunded to your account within 1-7 business day as soon as we receive the return parcel. / The exchange will be shipped as soon as we check your return parcel and tell the new tracking number.
Your the return policy is acceptable for the online order only, if you need to return the Lasfit LED bulb ordering from a brick and mortar location, please contact us by calling (909) 758-7900 for processing the return policy.