Prerequisite Information for Shipping
1) Please confirm shipping address and billing address.The shipping address should be a physical address, we DO NOT ship to P.O. box address.
The billing address is based on customer's home or office address where they receive their credit card statements, not the IP address or any others. If you're unable to process a payment on the credit card and get a message saying that the zip code doesn't match, it means the zip code should be double check by the customer to make sure the address that matches their credit card or the transaction will fail.
2) Leaving make/model/year and any modify information for your vehicle on the shopping cart before checkout.
It would help for checking the information concerning bulb size, compatibility issue, special retainer holder/ adapter clip before shipping, in case you have an aftermarket housing but got the wrong LED bulb by mistake, we would help you exchange for the correct one and ship as soon as possible.
3) The phone number in case the courier company needs to contact you.
Once the order was placed please allow us 1-2 business days for packing and shipping, checking the order information is a very important step to build a better shopping experience.
Special Case: For the transaction paid by using a PayPal eCheck, the payment will be completed within 3-6 business days. The handing and shipping should be started up as soon as the payment to be successful.
The order will be shipped on the same day or next business day, especially for the order on Friday or weekend, it would be shipped on the next business day.
Lasfit website orders were being supported by USPS and UPS. Usually, the package will be shipped on standard USPS/ UPS shipping days, US Domestic 1-7 business days.
Please Note: For the orders have paid for the priority mail, it's normally that it could not be delivered on the expected day sometimes as it says, USPS website will delay the order for the unavoidable reason, if it's still no updates on the tracking, please contact us to get quick support.
International Shipping/ Postage
We could not offer International shipping service at this moment.
If you get any warranty-related trouble with Lasfit brand, you could contact Lasfit directly for professional and quick support, we'll help you solve the issue for 100% sure! We also take care of all quality-related issues with a replacement or full refund including any return shipping costs.
The products purchased from one of our retailers, we do not provide support related to after-sales. Please contact the retailer directly for specific guidance on their warranty process.
Unauthorized reselling of Lasfit products is strictly prohibited and we can't honor the warranty if purchasing from the unauthorized reseller.
Product Warranty Policy
Lasfit LS series LED products would contain 2 years hassle free warranty. But for the others, they are 1 year hassle free warranty only. Please make sure of all your order-related items are under the warranty. The warranty begins from the date of your original purchase. It won’t be renewed after a replacement has been provided.
Claim The Warranty
Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.
If you believe the item is defective and still under warranty, please submit a return or exchange request on the product’s support page, or contact us by email message with as much detail as possible to get faster and better support.
1) Any request for the warranty, please provide the order number and purchase pattern. If the product was a gift, you may ask the giver for a copy of the receipt or claim the warranty on your behalf.
2) Any provided shipping labels must be used within 10 days of purchase.
3) Our warranty will NOT cover installation service, labor cost, diagnostics tracking service or any other expense unrelated to the products itself.